To recall an email message in Office 365 follow the steps below:

  1. In Mail, in the Folder Pane, click Sent Items.
  2. Double-click the message that you want to recall.
  3. On the Message tab, in the Move group, click Actions, and then click Recall This Message.
  4. The following pop-up will appear.

recall

5. Select the appropriate options and click OK.