Synopsis

How to point your MX records to SyncMyMail.

Applicable to

All SyncMyMail 2013 hosted Exchange accounts.

Prerequisite

  • You must have a SyncMyMail 2013 hosted Exchange account

How to

Note:   You should only point your MX records to SyncMyMail if all your users are using SyncMyMail. If you have 40 or more users with us, you should seriously consider moving your MX records to us to avoid email reception slowdowns.

  1. Log into your DNS Control Panel and enter your MX records

Mx1:   mx3.syncmymail.co.za
Mx2:   mx4.syncmymail.co.za

  • Enter a priority of 10 for both MX entries.
  • Enter a TTL of 1800 for both MX entries.

Note:  If you do not know who is hosting your DNS, please go to http://whois.domaintools.com/ and enter your domain name. The CNAME entries point to your DNS host.

If you need further assistance, please do not hesitate to contact us.