Synopsis

This guide will show you how to deactivate a BlackBerry from a user from the Control Panel.

Applicable to

All SyncMyMail 2010 hosted Exchange accounts.

Prerequisite

  • a SyncMyMail 2010 hosted Exchange account
  • BlackBerry device

How to

  1. Log into the 2010 Control Panel.
  2. Select the user for whom you wish to deactivate the BlackBerry.
    CP2010_BB_Deactivate_1
  3. In the BlackBerry section under Tasks, click on Deactivate. 
    CP2010_BB_Deactivate_2
  4. Click on Yes. 
    CP2010_BB_Deactivate_3
  5. The window will change to inform you that the user’s BlackBerry was deactivated.

 

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