Synopsis

This guide will show you how to configure your iPhone version 2.1 or later with Exchange 2010 ActiveSync.

Applicable to

All SyncMyMail 2010 hosted Exchange accounts.

Prerequisite

  • a SyncMyMail 2010 hosted Exchange account
  • an iPhone version 2.1 or later

How to

Note: If you have recently updated the firmware on your iPhone, turn off your device and then turn it back on. Failure to do so will not allow you to successfully connect to Exchange with the settings below.
  1. In the main screen, select Settings.
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  2. Select Mail, Contacts, Calendar.
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  3. Press Add Account.
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  4. Select Microsoft Exchange. 
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  5. Enter your hosted Exchange email address in the Email address field, leave the Domain field blank, enter your main email address in the Username field,our Syncmymail Exchange account password in thePassword field and then press Next. 
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  6. In the Server box, enter webmail.syncmymail.co.za and then press Next. 
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  7. On the next screen, select Info to synchronize with your Exchange account and then press Done. 
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  8. You will find yourself back to the Mail, Contacts and Calendar default screen. You may adjust your mail settings according to your preferences.
Note: Your iPhone will automatically synchronize the last three days of emails.

To synchronize older messagers:

  1. Select Settings. 
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  2. Select Mail, Contacts, Calendar. 
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  3. Press Microsoft Exchange. 
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  4. Press Mail days to sync.
  5. Select from No Limit to 1 Month.
Note: By selecting No Limit, you will synchronize all the messages found in your mailbox.

If you need further assistance, please do not hesitate to contact us.