How to add the autodiscover record in your DNS.

Applicable to

All SyncMyMail 2013 hosted Exchange accounts.


  • You must have a SyncMyMail 2013 hosted Exchange account

How to

Note:  The A record is necessary for the autoconnect configuration of Outlook. It is also necessary for many of Outlook features such as: offline address book, managing delegate permissions, automatic out-of-office reply.

  1. Log into your DNS Control Panel.
  2. Create an A record called that points to the IP

Note:  Due to distributed nature of DNS, the record you created in this article may take up to 48 hours to propagate.

If you need further assistance, please do not hesitate to contact us.