How to create an identity in Outlook 2011 for Mac (Exchange 2013)

Synopsis This guide will show you how to create an identity in Outlook 2011 for Mac for Exchange 2013. Applicable to All SyncMyMail hosted Exchange 2013 accounts. Prerequisite a SyncMyMail hosted Exchange 2013 account an Outlook 2011 client How to Make sure Outlook 2011 for Mac is closed. Click on Applications and then on Microsoft Office 2011 folder. […]

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How to automatically configure your Exchange account in Outlook 2016 for Mac

Synopsis This guide will show you how to automatically configure your Exchange account in Outlook 2016 for Mac Applicable to All SyncMyOffice hosted Exchange 2010 and 2013 accounts. Prerequisite a SyncMyOffice hosted Exchange 2010 and 2013 account How to In the Finder, click on Applications, and then double-click on Microsoft Outlook. Note: If you’ve already been using Outlook 2016 […]

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How to access Public folder in Outlook

Synopsis How to access Public folder in Outlook Applicable to All SyncMyOffice hosted Exchange accounts. Prerequisite a SyncMyOffice Exchange account Outlook 2010 and Outlook 2013 How to Outlook 2010 Start Outlook 2010. By default, you’ll be placed in the normal mailbox view. At the bottom of the screen on the left, you’ll see a small […]

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How to clear the Outlook 2013 Autocomplete Cache

Synopsis This guide will explain you how to clear the Outlook 2013 autocomplete cache. Applicable to All SyncMyOffice hosted Exchange accounts. Prerequisite a SyncMyOffice account Outlook 2013 installed and configured for that account. How to Easiest method (Clear out individual entries) In the Outlook main window, generate a new email by clicking on the Create a […]

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How to setup your Exchange mailbox in Mac Mail 7.1

Synopsis This guide will show you how to setup your Exchange mailbox in Mac Mail version 7.1. Prerequisite • a SyncMyOffice hosted Exchange account • Mac OS X version 10.9.1 (Mavericks) or a newer version Note: Make sure that an A record for the autodiscovery exists in the DNS. For assistance, please refer to the […]

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How to create an Exchange account in Outlook 2011 for Mac using the manual method (Exchange 2013)

Synopsis This guide will show you how to create an Exchange account in Outlook 2011 for Mac using the manual method (Exchange 2013) Applicable to All SyncMyOffice hosted Exchange 2013 accounts. Prerequisite a SyncMyOffice hosted Exchange 2013 account an Outlook 2011 client Note: In your Control Panel, locate your SAM account name under the Contact information section. Also take […]

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How to set up Entourage 2008 Web Services Editions (Exchange 2013)

Synopsis How to set up Entourage 2008 Web Services Editions (Exchange 2013). Applicable to All SyncMyOffice hosted Exchange 2013 accounts. Prerequisite You must have a SyncMyOffice Hosted Exchange 2013 You must have OSX 10.3 or a newer version You must have Entourage 2008 Web Services Edition You must have autodiscover properly configured. For assistance, please […]

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Automatic configuration guide for Outlook 2010 (Exchange 2013)

Synopsis This guide will show you how to automatically configure Outlook 2010 (Exchange 2013) Applicable to All SyncMyOffice hosted Exchange accounts. Prerequisite A SyncMyOffice hosted Exchange 2013 account Outlook 2010 How to On your desktop, click on Start > Control Panel. Click on the Mail icon to open your Outlook settings Click on Show profiles. Click on Add. Enter a name in […]

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How to download Outlook or Entourage (Exchange 2013)

Synopsis This guide will show you how to download Outlook or Entourage from your Control Panel. Applicable to All SyncMyOffice hosted Exchange 2013 accounts. Prerequisite a SyncMyOffice hosted Exchange 2013 account a user with a SyncMyOffice mailbox Note: If you already have Microsoft Office suite installed on your PC, please make sure you specify a different installation […]

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