How to access a resource mailbox (equipment or room)

How to access a resource mailbox (equipment or room) Synopsis This guide explains how to display a resource mailbox (room or equipment) calendar in Outlook and how a delegate responds to meeting requests. Applicable to All SyncMyOffice hosted Exchange 2010, 2013 and 2016 accounts Prerequisite  A SyncMyOffice hosted Exchange 2010, 2013 or 2016 account You are […]

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How to add a forwarder for an External Relay Hosted Exchange account (Cpanel)

Synopsis This guide will show you how to setup a forwarder at your end (Cpanel) for an External Relay Hosted Exhange account. Applicable to All SyncMyOffice hosted Exchange accounts. Prerequisite a SyncMyOffice hosted Exchange Access to your Domain’s Cpanel (Please contact the administrator who host your domain) How to Note: There are two ways to use […]

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How to set up your email account in Windows 8.1 Mail app

Synopsis This guide will show you how to configure your hosted Exchange 2010 account on the Windows 8.1 mail app using ActiveSync. Applicable to All SyncMyOffice hosted Exchange accounts Prerequisite You must have a SyncMyOffice hosted Exchange account. You must have a PC running Windows 8.1 OS. Exchange ActiveSyncis enabled in your organization. If you […]

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How to configure a Sender Policy Framework (SPF) record (Exchange 2013)

Synopsis This guide will show you how to configure your SPF record. Applicable to All SyncMyOffice 2013 hosted Exchange accounts. Prerequisite a SyncMyOffice 2013 hosted Exchange account How to The Sender Policy Framework (SPF) is a technical method to prevent sender address forgery. Note : This configuration has to be done on your PUBLIC DNS […]

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What POP settings to use (Exchange 2013)

Synopsis This guide will show you what the POP settings are for Exchange 2013 so you can properly connect to your servers. Applicable to All SyncMyMail 2013 hosted Exchange accounts. Prerequisite You must have a SyncMyMail 2013 hosted Exchange account. You must have set your Domain Type to Authoritative. Any account configured in POP with […]

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How to point MX records to SyncMyMail (Exchange 2013)

Synopsis How to point your MX records to SyncMyMail. Applicable to All SyncMyMail 2013 hosted Exchange accounts. Prerequisite You must have a SyncMyMail 2013 hosted Exchange account How to Note:   You should only point your MX records to SyncMyMail if all your users are using SyncMyMail. If you have 40 or more users with us, […]

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How to add an autodiscover record in a DNS (Exchange 2013)

Synopsis How to add the autodiscover record in your DNS. Applicable to All SyncMyMail 2013 hosted Exchange accounts. Prerequisite You must have a SyncMyMail 2013 hosted Exchange account How to Note:  The A record is necessary for the autoconnect configuration of Outlook. It is also necessary for many of Outlook features such as: offline address […]

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