What IMAP settings to use (Exchange 2013)

Synopsis This guide will show you the IMAP settings for Exchange 2013 so that you can properly connect to your servers. Applicable to All SyncMyMail 2013 hosted Exchange accounts. Prerequisite a SyncMyMail 2013 hosted Exchange account How to Settings: IMAP Server: owa.syncmymail.co.za Username: your SAM account name.? You can find your SAM account name (ex: […]

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How to add a forwarder for an External Relay Hosted Exchange account (Cpanel)

Synopsis This guide will show you how to setup a forwarder at your end (Cpanel) for an External Relay Hosted Exhange account. Applicable to All SyncMyOffice hosted Exchange accounts. Prerequisite a SyncMyOffice hosted Exchange Access to your Domain’s Cpanel (Please contact the administrator who host your domain) How to Note: There are two ways to use […]

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How to configure a Web Hosted POP3 account in Apple Mail

How to configure a Web Hosted POP3 account in Apple Mail Synopsis This guide will show you how to configure a POP3 account in Apple Mail. Applicable to All SyncMyOffice Web hosting accounts Prerequisite a SyncMyOffice Web hosting account.   How to 1. Open Mail. 2. Click on the File tab and select Create New Account. […]

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What extra steps to take in migrating to Exchange 2010

Synopsis This guide will show you the extra steps in migrating to Exchange 2010. Applicable to All SyncMyOffice 2010 hosted Exchange accounts. Prerequisite a SyncMyOffice 2010 Exchange account How to Export Outlook Rules (from old profile): Outlook 2010: How to export a set of rules with Outlook 2010 (Exchange 2010) Outlook 2007:  How to export […]

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How to access the Global Address List (GAL) with Entourage (Exchange 2010)

Synopsis This guide will show you how to access the Global Address List (GAL) with Entourage. Applicable to All SyncMyMail hosted Exchange 2010 accounts. Prerequisite a SyncMyMail hosted Exchange 2010 account Entourage 2008 How to Please note that Entourage 2004 is not supported in Exchange 2010 Note: Entourage can connect a user to his Exchange Server […]

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How to add a domain alias (Exchange 2010)

Synopsis This guide will show you how to add a domain alias in your Control Panel. Applicable to All SyncMyMail 2010 hosted Exchange accounts. Prerequisite a SyncMyMail 2010 hosted Exchange account How to Log into the 2010 Control Panel. Click on Domains located in the Exchange section under Tasks.  Click on Create a new domain, located above the pre-existing domains list. In […]

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How to resolve an Outlook Activation Error

Synopsis This guide will show you how to resolve an Outlook Activation error. Applicable to All Exchange 2010 users How to Note:If you are looking to download Outlook or the serial/product code from the Control Panel – click here You have downloaded and installed Outlook from our Control Panel, but now Outlook is prompting you to […]

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How to activate the PST import process

Synopsis How to activate the PST import process. Applicable to You must have an Exchange 2010 account How to Log into the 2010 Control Panel as an administrator. Click on Activate data import in the Migration Section. Check the Email Notification Box and enter your email address (must be valid) in the Email Notification field. Click on Activate data import.

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How to get your PST files ready for the PST import tool

Synopsis How to activate the PST import process. Applicable to You must have an Exchange 2010 account How to You will need to follow the FAQ that is relevant to the version of Outlook you are using: Outlook 2003, Outlook 2007 or Outlook 2010. As you follow the above FAQs,remember you can name your PST files the […]

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