How to access a resource mailbox (equipment or room)

How to access a resource mailbox (equipment or room) Synopsis This guide explains how to display a resource mailbox (room or equipment) calendar in Outlook and how a delegate responds to meeting requests. Applicable to All SyncMyOffice hosted Exchange 2010, 2013 and 2016 accounts Prerequisite  A SyncMyOffice hosted Exchange 2010, 2013 or 2016 account You are […]

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How to set up your domain type when you are using Postini (Exchange 2016)

Synopsis How to set up your domain type when you are using Postini (Exchange 2016). Applicable to All SyncMyOffice Hosted Exchange 2016 accounts. Prerequisite You must have a SyncMyOffice Hosted Exchange account.   Postini requires its users to point their MX records towards it for spam filtering purposes. They then require their users to configure […]

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How to search for Spam in the Control Panel (Exchange 2016)

Synopsis How to search for Spam in the Control Panel (Exchange 2016). Applicable to All SyncMyOffice Hosted Exchange 2016 accounts. Prerequisite You must have a SyncMyOffice Hosted Exchange 2016 account. How to 1) Log into the Control Panel. 2) Click on Search spam, located in the Spam filtering section under Tasks.   3) Choose the […]

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How to import a user list (Exchange 2016)

Synopsis How to import a user list (Exchange 2016). Applicable to All SyncMyOffice Hosted Exchange accounts. Prerequisite You must have a SyncMyOffice Hosted Exchange account. How to 1) Log into the Control Panel. 2) Click on Import users, located in the Users section under Tasks.   3) Click on Download basic user import spreadsheet or […]

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How to point MX records SyncMyMail (Exchange 2016)

Synopsis How to point your MX records to SyncMyMail. Applicable to All SyncMyMail 2016 hosted Exchange accounts. Prerequisite You must have a SyncMyMail 2016 hosted Exchange account How to Note: You should only point your MX records to SyncMyMail if all your users are using SyncMyMail. If you have 40 or more users with us, […]

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How to configure a Sender Policy Framework (SPF) record (Exchange 2016)

Synopsis This guide will show you how to configure your SPF record. Applicable to All SyncMyOffice 2016 hosted Exchange accounts. Prerequisite a SyncMyOffice 2016 hosted Exchange account How to The Sender Policy Framework (SPF) is a technical method to prevent sender address forgery. Note: This configuration has to be done on your PUBLIC DNS server, […]

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How to add an autodiscover record in a DNS (Exchange 2016)

Synopsis How to add the autodiscover record in your DNS. Applicable to All SyncMyMail 2016 hosted Exchange accounts. Prerequisite You must have a SyncMyMail 2016 hosted Exchange account How to Note: The A Record is necessary for the autoconnect configuration of Outlook. It is also necessary for many of Outlook features such as: offline address […]

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